Durham’s Partnership for Children will provide technical assistance to Service Providers through an initial consultation in which program details are reviewed (program) and an evaluation plan is developed (evaluation), and through subsequent program monitoring visits and observation of activity service delivery. The implementation of the evaluation plan is monitored through detailed review of Quarterly Outputs/Counts, Mid-Year Report Form (see Mid-Year Report Instructions), and Year-End Report Form (see Year-End Report Instructions).
Initial Consultation
An initial in-depth discussion takes place during the first quarter of the fiscal year. The Service Provider will receive an orientation on the monitoring process, documentation expectations, and other requirements as the Executive Director (ED) deems appropriate.
Additionally, the Service Provider, the Partnership’s Program Coordinator, and/or the Evaluator will review and discuss in detail the evaluation plan provided in the grant proposal, to make sure that it follows logically from funded activities with attainable, measurable outcomes and outputs, and to make any necessary changes.
In working with the Direct Service Provider to strengthen the evaluation plan, the Program Coordinator and/or the Evaluator reviews the data collection tools to make sure that they are appropriate for gathering the desired information for tracking and demonstrating outcomes. The Direct Service Provider and the Evaluator and/or Program Coordinator will discuss which outcomes and outputs will be incorporated into the final evaluation plan.
When Changes are Needed
In cases where record keeping and/or documentation and/or data collection tools appear to be insufficient or in need of change, that fact will be recorded. The Program Coordinator and/or Evaluator will work with the Direct Service Providers to address the items that are needed within a targeted period of time.
When Goals are Not Met
In cases in which a Direct Service Provider is not complying with the terms of the contract between DSP and the Partnership, the Program Coordinator notifies the Executive Director of Durham’s Partnership for Children in writing.
Items 36, 37, and 38 in the contract between the Partnership and the DSP, give details of Board actions that can follow in the case of a DSP not fulfilling the terms of that contract. To review a sample contract, click here <links to pdf of sample contract on fiscal section>
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